AN inspection into Coombe End Court in Marlborough by the Clinic Quality Commission has shown the care home requires improvement in two of the five categories.

The care home in London Road was part of an impromptu inspection as a follow up to last year’s check where a ‘requires improvement’ rating was issued. The recent inspection investigated the original causes of the rating which included breaches of regulation.

In the inspection carried out by the CQC it states: “The service was not consistently safe. Staff knew the actions needed to minimise risks identified and risk assessments were developed to minimise risks. However, some staff were not clear on the risk assessment for when equipment was to be used for people who were not able to support their weight.”

Although certain areas were noted as needing improvement the report praises the staff on their interaction with the residents of the care home.

The report stated: “Members of staff worked well together to provide a person centred approach to meeting people's needs.

“Sufficient levels of staff were deployed to meet people’s needs. People say they felt safe. Staff knew the procedures they must follow if there were any allegations of abuse.”

The care home has stated that the inspection showed most areas of the assessment were positive.

Robin Khokhar, Assistant Operations Director for The Orders of St John Care Trust (OSJCT) in Wiltshire, said: “We are pleased that this focused re-inspection has confirmed the improvements that continue to be made at Coombe End Court and that the home is now rated as “Good” in three of the five inspection categories.

“We recognise that there is still work to do and the manager and her team will continue to concentrate on the specific issues raised in the report. However, our residents, their families and friends can be absolutely reassured that residents at Coombe End Court are receiving good quality, person centred care from a stable care team.”

Coombe End was given a good rating for the service being responsive and well-lead with care plans reflecting the residents’ needs.

The report reads: “People said they participated in the planning of their care and relatives told us they were invited to reviews. They said their care was delivered in the way they liked.

“Quality assurance systems to monitor and assess the quality of care were in place and protected people from unsafe care and treatment.”