Haine & Smith Opticians have awarded the accolade of Top Practice of the Year to their branch in Malmesbury, one of 19 branches the independent group have throughout Wiltshire, Gloucestershire and Oxfordshire.

Senior partner Barry Smith went to the practice to present manager Charly Giles and her hardworking team with their award.

Mr Smith said: “Malmesbury was chosen as our Top Practice for 2016 as the staff have gelled so well as a team over many years to provide an excellent, professional yet friendly service. The practice works hard to achieve outstanding patient satisfaction and so many patients have gone out of their way to give positive feedback about the whole team at Malmesbury by writing in, and more recently via social media.”

In Corsham, practice manager, Vicky Horner was chosen from over 140 members of staff to receive the Top Employee award.

She has worked for Haine and Smith for five years, initially as an optical adviser in Tetbury before being promoted to Corsham’s practice manager.

Mr Smith, who presented Vicky with her award, said: “Vicky’s friendly and professional approach has built an excellent rapport with patients and colleagues. The Corsham practice under Vicky’s leadership continues to give excellent service and it works hard to provide outstanding patient satisfaction.”