Wiltshire Council is first to send council tax bills online

The Wiltshire Gazette and Herald: Wiltshire Council is the first local authority to send its council tax bills via Dotpost, an innovative online system Wiltshire Council is the first local authority to send its council tax bills via Dotpost, an innovative online system

Wiltshire Council is the first local authority to send its council tax bills via Dotpost, an innovative online system.

The service was recently launched by print and mail specialists, CFH Docmail.

Free Dotpost accounts are being offered to all Wiltshire residents, so they can benefit from free storage and delivery of documents, without the need for an envelope or a stamp.

Residents who sign up to Dotpost can also benefit from free conventional post items, with £5 free credit, topped up each month, when they open a Docmail account.

Dotpost is a secure online platform that allows users to store and ‘send’ documents quickly, easily and without charge.

Recipients simply log-in using a unique code sent to them and they can view, save and print the documents they need from their personal, secure Dotpost account. 

Dave Broadway, managing director of CFH Docmail, said: “We have all heard the about the price of stamps rising again – post is expensive and, for organisations such as Wiltshire Council, email is not secure or reliable.

"The Dotpost solution is an ideal way to deliver these documents securely, especially in the digital age.

"We believe that this way ‘sending’ documents – including invoices, bills, and statements – is a great alternative to print and post and it is, of course, much easier for consumers if they can store and view all their paperwork on one secure portal.”

Wiltshire Council has already seen over 1,500 new users register for the Dotpost service in the first few days.

The council issued around 200,000 council tax bills to residents offering the service.

Each bill included a personal sign-up code allowing that resident to create a Dotpost account.

Those that do sign up can receive their next bill from Wiltshire Council as an online document, saving the council a significant sum. Those who have registered may revert to paper bills if they prefer.

Mr Broadway said: “We expect Dotpost to become a vital means by which consumers can store and access important documents.

"Dotpost is available on most mobile devices, and will provide secure online access to key documents like for example a stored copy of your passport which you could in an emergency, as well as an increasing number of bills and communications from suppliers using the service.”

Sign up to Dotpost is currently by invitation only.

Wiltshire residents have until April 14 to create their account using the sign up code on their council tax bill. After that date, the code expires.

Comments (2)

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10:44am Sat 22 Mar 14

grassman1 says...

I'm not sure what the following means. Can someone explain how you use the credit, please?

"Residents who sign up to Dotpost can also benefit from free conventional post items, with £5 free credit, topped up each month, when they open a Docmail account."
I'm not sure what the following means. Can someone explain how you use the credit, please? "Residents who sign up to Dotpost can also benefit from free conventional post items, with £5 free credit, topped up each month, when they open a Docmail account." grassman1
  • Score: 1

10:25am Mon 24 Mar 14

CFH Dotpost/Docmail says...

Dear grassman1,
If you have recieved a Dotpost activation invitation from Wiltshire Council you can register for a Dotpost account.

As an additional benefit you are also entitled to £5 credit per month to spend on our other service which is called Docmail. Docmail is a print and post service which can be found at www.docmail.co.uk, you will also need to register for a free account. The £5 allows you to send letters, postcards and greetings cards through our online system.

If you would like any further information please contact us at:
dotpost@cfh.com. Kind regards Victoria Coates, Business Development Manager, CFH Docmail and Dotpost.
Dear grassman1, If you have recieved a Dotpost activation invitation from Wiltshire Council you can register for a Dotpost account. As an additional benefit you are also entitled to £5 credit per month to spend on our other service which is called Docmail. Docmail is a print and post service which can be found at www.docmail.co.uk, you will also need to register for a free account. The £5 allows you to send letters, postcards and greetings cards through our online system. If you would like any further information please contact us at: dotpost@cfh.com. Kind regards Victoria Coates, Business Development Manager, CFH Docmail and Dotpost. CFH Dotpost/Docmail
  • Score: 0

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