As a completely blind person, I think it's really disgraceful that I have to take my life in my hands every time I want to cross the road on Church Street on the butchers side in Melksham, as the little screw under the control panel that tells me when the lights turn to green, has been broken for over a year now.

Also it's a shame it doesn't have a sound to tell me when I can cross, as sometimes it's busy and I can't get near the control box.

Many thanks in anticipation that you could bring this problem to light.

Heather Tucker,

Hampshire Place,

Melksham.