ABNEY & Baker, a care at home company providing support across West Wiltshire, are delighted to have been awarded the prestigious homecare.co.uk Top 20 Home Care Group Award 2020.

The award highlights the most recommended home care providers in the UK. The awards are based on the review score on homecare.co.uk, an independent review site for the care industry, based on over 14,000 published reviews between 1 May 2018 and 30 April 2020 from those receiving home care as well as their friends and family.

With their West Wiltshire branch ranking 9.8 and their Bath & North East Somerset branch ranking 9.6 from client reviews, this really is a well-earned award. The company pride themselves on the way they treat all their employees with the respect and support they deserve to deliver the best service possible to their loyal clients.

Some of the recent reviews submitted include: “Lovely carers who are all proficient in their work - but it's far, far more than that. In all weathers, there's always a smile at the door and happy banter to follow. In difficult times you are serving not only to help but to lift both (father and son) our spirits - thank you.” JD, son of client.

“A great company that has been very easy to deal with. All the staff have been wonderful, friendly, and hard-working. Just what my mother needed!” JM, son of client.

“They have gone out of their way to be helpful and user-friendly. All the carers have been efficient, calm, and capable. My mother is happy with all of them! I would thoroughly recommend them.” HM, daughter of client.

“How very nice to be greeted with a pleasant smile. The carers are so helpful and kind. Thank you for finding them. They feel like my family.” BP, Client.

Abney & Baker are a family-owned, local care provider set up in 2015. CEO and founder, Ian Willis, said: “I’m over the moon that Abney & Baker have been recognised as one of the Top 20 Care Groups in the country. The fact that this award is based entirely on ratings and feedback from clients makes it all the more meaningful. We are all incredibly proud of this achievement.”