RECYCLING guidelines have been clarified after information was wrongly given to a woman in Chippenham told to ditch her broken recycling box. Harriet Jany, from Chippenham, criticised Wiltshire Council's recycling policy after she was told to dump her black box despite its own policy proving the box can in fact be recycled.

She was told repeatedly by council staff her broken recycling bin lid must go in the main rubbish, but deputy leader of the council Richard Clewer has confirmed their bins are actually eco friendly. Cllr Clewer said: “We will make sure that the correct information is now given out, because the black boxes can definitely be recycled.

When we deliver new bins, we are meant to collect the broken lids and boxes too. Once we have enough we auction them to waste providers , who then pay us money to take then and recycled them. As a council we are conscious of how we get rid of our waste, it must be done correctly.” Ms Jany said: “I am pleased this was taken seriously and they can be recycled. However I still feel that delivering a whole new box when someone only needs a new lid is wasteful.”