A COMPANY set up by the Government to solve free of charge problems caused to TV interference believes people in Devizes may be in need of its help.

A spokesman for at800 said: "New fourth generation mobile services, known as 4G, have been switched on in Devizes. 4G gives people faster access to the internet on smartphones and tablets. However, there is a small chance that some 4G mobile signals transmitted at 800 MHz may cause interference to Freeview TV, which is received via an aerial.

Because 4G signals are transmitted at a similar frequency to Freeview, TVs can pick up these mobile signals which may cause interference. Signs of interference could include loss of sound, a blocky picture, or a ‘no signal’ message."

But he said that people should not panic as at800 offers free support to households that rely on Freeview for their TV and could send out an engineer to solve the problem free of charge.

He said: "If you rely on Freeview for TV, we can arrange for one of our accredited engineers to visit your home to fix Freeview interference caused by 4G signals, free of charge.

"If you use Freeview alongside other TV services, we can send free filters which block mobile signals that are easy to fit to the aerial lead connecting to TVs and set-top boxes. Cable and satellite TV, like Sky or Virgin, won’t be affected. "

To get help ring 0808 13 13 800 or go to www.at800.tv/contact-us