Vodafone customers left to fume (From The Wiltshire Gazette and Herald)

Vodafone customers left to fume

1:25pm Thursday 27th September 2007 in News By Scott McPherson

DISGRUNTLED Vodafone customers in Chippenham were fuming after the company lost its signal in the town for the second time this month.

Customers could not send or receive text messages or use their mobile phones to call other numbers for three days.

One customer said: "My phone lost all its reception and it was impossible to get a signal in the town.

"Not being able to get in touch with people and work colleagues caused quite a few problems.

"Obviously your mobile phone isn't the only way to keep in touch, but when you spend a lot of time out and about you do need to have one that's reliable.

"Hopefully Vodafone will sort it out and not give people a reason to go to another provider."

Problems started on September 12 when the signal failed and it was two days before customers were able to use their phones again.

The signal failed again on September 21 and was restored in the evening.

A spokesperson for Vodafone said: "We apologise to all customers for any inconvenience this disruption caused them and we have now fixed the faulty signal receiver."