Wiltshire Police is set to appear on national TV on Monday night as the new series of 999: What’s Your Emergency? focusses on the force.

The series will place a special focus on the work of call room staff as they respond to 999 and 101 calls made across the county.

Around 30 people from the call room were filmed over three months, as crews set up cameras to film the action as it unfolded.

Police controller communications operators Josh Osak and Billy Baker shared their experience being filmed by the series ahead of the broadcast of episode 1 on Monday night.

Josh, 20, said: “It was nerve wracking being filmed to begin with but it was interesting to be able to discuss a call if it had a good result.

“I think it will be exciting for the public to see what we deal with.

“It can be an emotionally draining job but it’s really rewarding to be able to help someone who has called in.

“There are aspects of the job that we can’t tell my friends and family about but this will depict a bit of what I do at work. I have been bragging to some of my friends about being on TV already!”

Josh, from Melksham, revealed that during filming he took a 999 call from someone complaining about their Big Mac burger.

He added: “In that instance we have to just ask them, what do they want us to do about it? We have to tell them not to abuse the 999 service.”

Billy Baker will be tuning in on Monday night with friends and family eager to see him on the small screen.

The 24 year old from Devizes said: “One of the most interesting calls I had during the process was from a man who had been in a car crash with someone who had been drink-driving.

"Despite the pair having an argument at the scene. I had to try and keep talking to him to get information.”

Cameras followed the incident and viewers will be able to watch the response during the series which will run for 18 episodes.

Issues surrounding mental health, cyber bullying and legal highs will all be tackled on the show, which will be aired on Channel Four on Monday evening.

Paul Mills, Assistant Chief Constable for Wiltshire, said: “It was a great way for the public to see what we respond to and also how officers deal with the calls from a very human perspective.”

Mr Mills, 46, has been part of the police for over 30 years and working for Wiltshire police for 10.

John Flynn, 48, head of contact management, said: “My first reaction to the programme was wow what a fantastic opportunity, we have to make this happen.

“The people in our call room are ordinary people doing extraordinary jobs.”

Over 200 people work in the call room which receives around 200 emergency calls and 800 calls using the 101 non-emergency service.

Episode 1 is set to focus on hate crime calls and will air on Monday on Channel 4 at 9pm.