Wiltshire hotel guests taken in by bank fraud scam

First published in News by

Wiltshire Police are issuing a warning to all guests staying in hotels over the festive period.

Over the past week, police have received several reports of thefts from rooms at hotels in the county. One of these incidents involved two guests at the Littlecote House Hotel in Ramsbury having their bank cards and driving licenses’ stolen.

They have then received a phone call from someone claiming to be from their bank. They advised the victim that there had been fraudulent withdrawals from their account and that they needed their PIN number to progress the investigation further.

Unfortunately, the victims gave their PIN numbers to the caller and minutes later money had been withdrawn from their accounts.

PC Lisa Draper from the Crime Management Unit in Swindon said: "Please be vigilant if staying in a hotel and report any suspicious behaviour to reception.

"Also, never give out your PIN number to anyone over the phone or in person. Legitimate calls from banks or building societies will never ask for your PIN number. "The only person who should know your PIN number is you.

"If you have been a victim of theft or fraud please contact your local policing team and inform your bank as soon as possible."

Anyone wishing to report a crime should contact Wiltshire Police on 101 or Crimestoppers on 0800 555 111 where information can be left anonymously.

Comments (6)

Please log in to enable comment sorting

7:10pm Wed 19 Dec 12

mjhudston says...

Why are people so stupid! How many times do you have to be told, NEVER EVER give out your PIN.
Why are people so stupid! How many times do you have to be told, NEVER EVER give out your PIN. mjhudston
  • Score: 0

10:35pm Wed 19 Dec 12

exreporter says...

mjhudston wrote:
Why are people so stupid! How many times do you have to be told, NEVER EVER give out your PIN.
I second that.I had an email today about a new scam,check your receipt from the supermarket or any retail outlet,or even wholesale,because it has been known that cash back has been added without you asking and if you don't question it,the money is not handed to you,or a computer fault is blamed.
[quote][p][bold]mjhudston[/bold] wrote: Why are people so stupid! How many times do you have to be told, NEVER EVER give out your PIN.[/p][/quote]I second that.I had an email today about a new scam,check your receipt from the supermarket or any retail outlet,or even wholesale,because it has been known that cash back has been added without you asking and if you don't question it,the money is not handed to you,or a computer fault is blamed. exreporter
  • Score: 0

9:11am Thu 20 Dec 12

Don Jones says...

mjhudston wrote:
Why are people so stupid! How many times do you have to be told, NEVER EVER give out your PIN.
Because they might be confused, angry and frightened - they have just been the victimes of atheft. Then they get too trusting and make a mistake. Not eveyone is born with the wisdom and infallibility of the average contributor to these threads.
[quote][p][bold]mjhudston[/bold] wrote: Why are people so stupid! How many times do you have to be told, NEVER EVER give out your PIN.[/p][/quote]Because they might be confused, angry and frightened - they have just been the victimes of atheft. Then they get too trusting and make a mistake. Not eveyone is born with the wisdom and infallibility of the average contributor to these threads. Don Jones
  • Score: 0

11:11am Thu 20 Dec 12

Old retired bloke says...

Don Jones wrote:
mjhudston wrote:
Why are people so stupid! How many times do you have to be told, NEVER EVER give out your PIN.
Because they might be confused, angry and frightened - they have just been the victimes of atheft. Then they get too trusting and make a mistake. Not eveyone is born with the wisdom and infallibility of the average contributor to these threads.
Very true Don, I know of an intelligent lady who fell for this. The people on the phone are very convincing. Trouble is as soon as you've told them your PIN you realise what you've done - too late!
I was scammed a while ago. In a restaurant, after a few drinks, I let my card out of my sight. A few days later my bank had to block transactions in Canada and Indonesia!
Be safe and Merry Christmas all.
[quote][p][bold]Don Jones[/bold] wrote: [quote][p][bold]mjhudston[/bold] wrote: Why are people so stupid! How many times do you have to be told, NEVER EVER give out your PIN.[/p][/quote]Because they might be confused, angry and frightened - they have just been the victimes of atheft. Then they get too trusting and make a mistake. Not eveyone is born with the wisdom and infallibility of the average contributor to these threads.[/p][/quote]Very true Don, I know of an intelligent lady who fell for this. The people on the phone are very convincing. Trouble is as soon as you've told them your PIN you realise what you've done - too late! I was scammed a while ago. In a restaurant, after a few drinks, I let my card out of my sight. A few days later my bank had to block transactions in Canada and Indonesia! Be safe and Merry Christmas all. Old retired bloke
  • Score: 0

11:54am Thu 20 Dec 12

Dummer_Frauenfahrer says...

exreporter wrote:
mjhudston wrote:
Why are people so stupid! How many times do you have to be told, NEVER EVER give out your PIN.
I second that.I had an email today about a new scam,check your receipt from the supermarket or any retail outlet,or even wholesale,because it has been known that cash back has been added without you asking and if you don't question it,the money is not handed to you,or a computer fault is blamed.
Regardless of the stupidity, gullibility or naivety (or otherwise) of these people, it is they who will end up out of pocket as no bank will refund the money fraudulently obtained from their account in this way.
[quote][p][bold]exreporter[/bold] wrote: [quote][p][bold]mjhudston[/bold] wrote: Why are people so stupid! How many times do you have to be told, NEVER EVER give out your PIN.[/p][/quote]I second that.I had an email today about a new scam,check your receipt from the supermarket or any retail outlet,or even wholesale,because it has been known that cash back has been added without you asking and if you don't question it,the money is not handed to you,or a computer fault is blamed.[/p][/quote]Regardless of the stupidity, gullibility or naivety (or otherwise) of these people, it is they who will end up out of pocket as no bank will refund the money fraudulently obtained from their account in this way. Dummer_Frauenfahrer
  • Score: 0

10:54am Sat 22 Dec 12

Bottom Of The Barrel says...

Presumably Littlecote House Hotel, in order to maximise profits, is employing poorly-vetted agency staff on minimum wages?
Presumably Littlecote House Hotel, in order to maximise profits, is employing poorly-vetted agency staff on minimum wages? Bottom Of The Barrel
  • Score: 0

Comments are closed on this article.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree